If you're planning to file for bankruptcy, the law requires that you complete a U.S. Trustee approved Credit Counseling Briefing before you file your bankruptcy petition. Your bankruptcy attorney will file the Credit Counseling certificate that must be filed with your petition upon completion of the course.
Here's what you can expect from your Online Credit Counseling Briefing:
- A web-based credit counseling briefing followed by a telephone counseling session
- An easy to navigate, interesting credit counseling briefing full of useful information
- Animated counselors to walk you through the briefing
- The ability to stop the briefing at any time and consult with us, or just take a break-you can pick up where you left off later
- Customized feedback based on the information you provide
- A printable summary of the course
- Electronic delivery of your certificate if desired*
Or, if you prefer, you can utilize a telephonic credit counseling briefing and work with a counselor over the telephone. Please review the important disclosures below and click on the “Get Started” icon at the bottom to begin your online course right away. If you desire to go through the course over the telephone with one of our counselors please call us at
1-866-826-6924.
Pre-Bankruptcy Instructions
As part of the bankruptcy requirements, you are required to complete a pre-bankruptcy budget counseling session from an approved agency. ACCC has created two options to choose from in order to complete your counseling session. Please choose which is the most convenient for you or you may contact us at 1-866-826-6924.
- Confirm the Judicial district that you’re filing your bankruptcy in with your attorney.
- Have your attorney contact information: Name, Address, Telephone and fax numbers and email.
- Information required for counseling session:
- Income documentation ( monthly pay stub)
- Monthly living expenses
- Estimated assets
- All secured and unsecured debts ( can use either individual bills or your credit report)
Option 1. Complete course online
- Complete registration for course and submit payment when done hit submit.
- Proceed through program
- Program will instruct you to call us back to complete your session
- When you call a counselor will review your financial summary and options
- Upon completion we will issue your certificate.
Option 2. Complete course over phone with a counselor
- Gather information listed above and call 800-769-3571 ext. 504
- We will go through the credit counseling session over the phone (allow for 60-90 minutes)
- Upon completion we will issue your certificate
Same day certificate distribution
- You or your attorney will be able to access your certificate of counseling and counseling summary online.
- Log back into your account using your username and password and click on “Doc Center”
- Will will also email you or your attorney your certificate if you would like.
Questions Call
1-866-826-6924 to speak with a counselor
*Approved to issue certificates in compliance with the Bankruptcy Code. Approval does not endorse or assure the quality of the Agency’s services. EOUST regulations do not apply to residents of NC or AL